Website Search

Boost your traffic and reduce your customer service costs

The volume of information available online is growing at an exponential rate and is therefore increasingly more difficult for users to access.

PolySpot's solutions meet the needs of companies and visitors alike. They reduce businesses' costs and are easy to deploy and administer, while providing the efficiency, relevance and ergonomy that web users demand.

A search and browse function has now become an essential component of any Website, enabling Internet users to access previously invisible content. It successfully increases Website traffic and usage and helps to reduce customer service costs.

Key features

• Native indexing of all format types: text, database, catalogues, audio and video
• Search by keyword, category or property; multilingual search
• Auto-complete and term suggestion based on automated enrichment and repositories
• Extended search using internal/external repositories
• Property-based filtering and dynamic browsing
• Interactive browsing history
• Similar results with "See also" function
• Most popular results
• Automatic classification
• Configurable sort function
• Semantic enrichment
• Thesaurus and repository management

Key benefits

• Increases usage and traffic
• Improves customer satisfaction
• Reduces inherent customer service costs
• Increases income

	Technical overview Simplified integration: with your search API's (Java or XML/HTTP) and indexing Web Service, PolySpot's technologies are fully open and easy to integrate into the existing environment. Versatile and scalable architecture: PolySpot Information At Work features an architecture that combines durability, versatility and scalability, allowing users to easily create the perfect software and hardware configuration to suit their needs. High-availability architecture: multi-thread processing to guarantee rapid data availability.