PolySpot Support Center
As a PolySpot customer, your maintenance contract includes access to a range of support resources.
Our team of product specialists, consultants and R&D representatives provide technical support to all of our customers.
The PolySpot Support team will help you to identify software problems and take the necessary corrective action. It will also pass on any suggestions for improvement to our R&D department, to ensure that your views are taken into account in future versions of the product.
The PolySpot Support infrastructure comprises:
An online HelpDesk portal, where customers can post and monitor incident reports and open service or improvement request tickets
A download area, from where customers can download different versions of PolySpot Enterprise Search and documentation.
How to access PolySpot Support:
- customers.polyspot.com
- Tel: +33 (0)1 77 75 73 00
| PolySpot solutions are used daily by millions of people. See how PolySpot customers such as EADS, Allianz, BNP Paribas, Bureau Veritas, Caisse des Depots, Credit Agricole SA, Department for Education, Eramet, Eurovia, Eutelsat, Natixis, Nexans, Oseo, Belgian Federal Police, Schlumberger, Shiseido, Suez Environment, Trinity Mirror, Veolia (...) have successfully implemented their search solutions. |
| Gain value from information, boost employee collaboration, unifying access to structured and unstructured data, building search applications: big data, eDiscovery, enterprise search, customer support, archiving, digitization or business intelligence. PolySpot infrastructure is built around Open Source standards as Solr and MongoDB. PolySpot involvement in open source technologies enables PolySpot customers to benefit from cutting edge technologies in information management. |
Copyright © 2013 PolySpot. All Rights Reserved. Legal Terms of use.